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Complaints and reporting channels

TMC has always used the customer's experience as a basis for improvement and improvement, so as to provide more customers with better service.
If you have any unpleasantness in your cooperation with TMC, you can make a complaint through the following channels.
We will try our best to solve it for you.
Either internal or external, any individual or team can make a real-name or anonymous complaint and report through any of the following channels.

 

Fraud complaints and reports

To regulate the company management personnel at all levels and all staff of professional conduct, strictly abide by the relevant laws and company rules and regulations, to prevent damage to the interests of the company and customer behavior, any employee has been accepted by the company and stakeholders (such as customers, suppliers and partners, etc.) to new or anonymous reporting.
Complaint and report scope
A) take bribes or kickbacks
B) illegal use of company assets, embezzlement, embezzlement and theft of company assets;
C) to transfer transactions that normally make the organization profitable to others;
D) deliberately concealing or misreporting transactions and making information disclosure false records, misleading statements or major omissions;
E) forging or altering accounting records or vouchers to provide false financial reports;
F) divulging commercial or technical secrets of the company;
G) other corrupt practices that harm the economic interests of the company or seek to organize improper economic interests.

 

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